This Privacy Policy explains how Envelop Design Limited (RC 1460230) ("we", "us", "our"), the provider of BuildFlow Enterprise Pro, handles information in connection with this website and the sale of the Product.
1. Information We Collect
We collect very little. When you contact us by email, we receive your email address and the contents of your message. When you purchase the Product, the transaction is handled by our Merchant of Record (the authorised reseller that processes payment); they collect and process the billing information needed to complete your purchase. We do not see or store your full payment card details.
2. How We Use Information
- To deliver the Product and your receipt;
- To respond to your enquiries and provide support;
- To send you important information about your purchase, such as updates to the Product (where you have opted in).
3. Payment Processing
Payments are processed by our Merchant of Record, who acts as the data controller for transaction and billing data and maintains its own privacy policy and security standards. We receive only the limited order information needed to fulfil and support your purchase (such as your name, email, and order reference).
4. Cookies & Analytics
This website may use basic cookies or analytics to understand general traffic and improve the site. These do not identify you personally. You can disable cookies in your browser settings at any time.
5. Sharing of Information
We do not sell or rent your personal information. We share information only with service providers necessary to operate (such as our Merchant of Record and email provider), or where required by law.
6. Data Retention
We retain enquiry and order information only as long as necessary to provide support, meet legal obligations, and resolve disputes.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by emailing us. We will respond within a reasonable period.
8. Changes
We may update this Policy from time to time. The current version will always be available on this page.
9. Contact
For any privacy questions, email ifeolumichael@gmail.com.